At Samankhareedo.com, we want you to be completely satisfied with your purchase. If you receive a damaged or defective product, we are here to help. Please review our return policy below.
14-Day Return Policy
You have 14 days from the date of delivery to initiate a return for any damaged or defective items. To be eligible for a return, the following conditions must be met:
- The item must be in its original packaging.
- It must be unused and in the same condition as you received it.
- You must provide proof of purchase (receipt or order confirmation).
How to Initiate a Return
- Contact Us: To begin the return process, please contact our customer service team at info@samankhareedo.com within 14 days of receiving your item. Include your order number and a description of the issue.
- Return Authorization: Once your request is approved, we will provide you with a return authorization and instructions on how to send the item back.
- Ship the Item: Carefully package the item and return it to the address provided in the return authorization. You are responsible for the return shipping costs unless the item is deemed damaged or defective.
Refund Process
Once we receive the returned item, we will inspect it to confirm the damage or defect. If approved, we will process your refund within [insert timeframe, e.g., 7-10 business days]. The refund will be issued to the original payment method used for the purchase.
Exceptions
Unfortunately, we cannot accept returns for items that are:
- Not damaged or defective.
- Returned after the 14-day period.
- Worn or used.
Contact Us
If you have any questions about our return policy, please feel free to reach out to us at info@samankhareedo.com. We’re here to assist you!
Thank you for shopping with us at Samankhareedo.com!