At Saman Khareedo, we strive to ensure customer satisfaction with our products. If you are not completely satisfied with your purchase, you may return it within 7 days of delivery, subject to the following conditions:
1. Eligibility for Returns
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The item must be in its original condition, unused, and in its original packaging.
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Proof of purchase (receipt or order confirmation) is required.
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Items damaged due to misuse, improper handling, or normal wear and tear are not eligible for returns.
2. Return Process
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To initiate a return, please contact our support team at [info@samankhareedo.com] or [0335-2342428].
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Provide your order details and reason for return.
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Our team will review your request and provide return instructions.
3. Refunds & Exchanges
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Once the returned item is received and inspected, we will notify you about the approval or rejection of your return.
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Approved returns will be refunded to the original payment method within [7 working days].
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Exchanges are available for defective or incorrect items only.
4. Return Shipping
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Customers are responsible for return shipping costs unless the product received was defective or incorrect.
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We recommend using a trackable shipping service to ensure the return is received.
5. Non-Returnable Items
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Custom-made or personalized items.
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Items marked as final sale.
Saman Khareedo reserves the right to amend this policy at any time. For further assistance, please contact our support team.